FAQs

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BOOK AN ADVENTURE 

WHAT IF IT RAINS? 

NOT TO WORRY! THE SLINGSHOT IS 100% WATERPROOF. WE PROVIDE RAIN GEAR OPTIONS AND RAIN-CHECKS IN THE EVENT OF INCLEMENT WEATHER.

WHAT TYPE OF TRANSMISSION DO THEY HAVE?

POLARIS SLINGSHOTS HAVE MANUAL TRANSMISSIONS AND YOU MUST BE ABLE TO DEMONSTRATE YOU CAN DRIVE A STICK.

WHAT IS YOUR REFUND POLICY 

DO TO THE NATURE OF OUR BUSINESS AND THE HIGH DEMAND FOR OUR VEHICLES, WE DO NOT OFFER REFUNDS. IF YOU MUST CANCEL FOR ANY REASON PRIOR TO 48 HOURS, YOU CAN PURCHASE A GIFT CARD FOR THE REMAINDER OF THE BALANCE AND SCHEDULE ANOTHER DAY. ( A SECOND DEPOSIT WILL BE REQUIRED TO BOOK ANOTHER DAY)

DO I NEED A HELMET 

TEXAS STATE LAW DOES NOT REQUIRE A HELMET, BUT WE DO HAVE HELMETS AVAILABLE AND ALWAYS ADVISE WEARING PROPER EYE WEAR AS WELL AS A FULL FACE HELMET.

ARE THERE PENALTIES FOR LATE RETURN? 

YES: THERE IS A $75 PENALTY FOR RETURNING THE SLINGSHOT LATE PLUS THE PRO-RATED AMOUNT.

HOW EARLY SHOULD I SHOW UP 

WE ADVISE RENTERS TO SHOW UP ABOUT 20 MINUTES EARLY. TIME START WHEN BOOKED, NOT WHEN YOU DRIVE OFF THE LOT.

WHAT DO I NEED 

YOU NEED A VALID CLASS C DRIVERS LICENSE, CREDIT OR DEBIT CARD AND YOU ARE READY TO GO.

WHERE DO I GO WITH MY RENTAL?

WE PROVIDE A VARIETY OF RENTAL AND ADVENTURE OPTIONS THAT INCLUDE MANY OF SPECTACULAR VIEWS AND HISTORICAL SITES. WE MAKE THIS PART SUPER EASY AND YOU WILL NEVER GET LOST. OUR ADVENTURE PLANNERS WILL SHOW HOW TO EASILY GET AROUND HASSLE FREE. STATE OF THE ART TOUCHSCREEN, TURN BY TURN NAVIGATION IS STANDARD WITH EACH SLINGSHOT VEHICLE.